Return Policy

Thank you for shopping at Budget Store. We take pride in providing you with high-quality products and a seamless shopping experience. We understand that sometimes a product may not meet your expectations, and we want to ensure that you are completely satisfied with your purchase. This Return and Refund Policy outlines the procedures and guidelines for returning or requesting a refund for items purchased from our website.

1. Returns

Section 1.1: Eligibility for Returns

To be eligible for a return, the item must be unused, in the same condition as when you received it, and in its original packaging. The item must be returned within 14 days from the date of delivery.

Section 1.2: Return Process

To initiate a return, please follow these steps:

Contact our customer support team by Phone at 07903433159 or at Email within 14 days of receiving your order.
Provide your order number, the reason for the return, and any relevant details or Photo.
Our customer support team will review your request and provide you with further instructions.

Section 1.3: Inspection and Refunds

Once we receive the returned item, Our team will visit them to ensure that they meet the eligibility criteria mentioned above. If the returned item passes inspection, we will process the refund to your original method of payment within 5 business days. Please note that the time it takes for the refund to appear in your account may vary depending on your bank or payment provider.

How can customers return your products?
By Mail
How will customers get the return label?
For defective products: In the box
For customer remorse: Customer Responsibility
What is the restocking fee?
No restocking fee
How much will customers pay for return shipping?
For defective products: No cost

2. Refunds

Section 2.1: Refund Eligibility

Refunds may be issued under the following circumstances:

The item(s) received are damaged, defective, or incorrect.
The item(s) are returned within the specified return period and meet the eligibility criteria mentioned in section 1.1.

Section 2.2: Non-Refundable Items

The following items are not eligible for a refund:

Shipping costs (unless the return is due to an error on our part or a defective product)
Gift cards

Section 2.3: Refund Process

If your refund request is approved, we will process the refund to your original method of payment within 5 business days. The refund will include the purchase price of the item(s) and any applicable taxes. Shipping costs will be refunded only if the return is due to an error on our part or a defective product.

Contact Us

If you have any questions or concerns about your Return and Refund Policy, please contact our Customer Support team. Our dedicated customer support team will be happy to assist you.

For Customers Support:

Phone: 07928553341
Address: 58a Rugby St, Manchester M8 9SN, United Kingdom.